In 2019, we worked with colleagues and customers to define the vision and values that underpin how we want to behave as a business. These are a central part of our corporate strategy. They are the standards we hold ourselves to, and that we invite others to hold us to as well.
We are working hard to make sure we live our vision and values in everything we do. Because without actions to back them up, they’re just words.
We will succeed as an organisation by earning and keeping the trust of our customers, colleagues and partners.
Trust is never accidental. The continuous commitment and hard work needed to earn and keep your trust will never stop.