Ways to pay your rent, service charges and ground rent


card payment

All new customers pay their rent by direct debit, whether or not they are in receipt of housing benefit. It is easy and fuss free.

For rent enquiries, please contact:


0300 500 6262

Customers can also use the following payment options. Please click on the options below for more details on how to pay.

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Direct Debit

A Direct Debit is the perfect way to keep on top of household budgeting. So it’s the ideal way to pay your rent and or service charge to us. Your payment is made automatically, which means you never have to worry about forgetting to pay. And not only is it convenient for you, it’s also really safe and reliable.

Why pay your rent this way?

Direct Debit makes perfect sense. It’s totally secure and you are completely protected by the Direct Debit Guarantee. This means you get an immediate refund from your bank or building society in the unlikely event that a mistake is made.

You may already be using Direct Debit to pay for your mobile phone and satellite TV, and the same great benefits will apply when you pay your rent and or service charge by Direct Debit too.

  • You can choose your payment date if paying monthly, so you have better control over your finances. You can also pay weekly on a Monday
  • You can enjoy peace of mind – as payments are made automatically so they are never forgotten and are always paid on time
  • You can cancel the Direct Debit at any time, so you are always in control
  • You don’t have to fill out loads of forms, just give us a call and we will do the rest.

To set up a Direct Debit please call Customer Services on 0300 500 6262. Please have your bank account details with you when you call.

We calculate monthly Direct Debit payments using the following formula:

  1. Weekly rent x 52 weeks of the year = Annual rent
  2. Annual rent / 12 months= Monthly rent