Report a repair

Call 0300 500 6262 (Monday to Friday from 8.00am to 5.00pm).

An out of hours service for emergency repairs is provided by our agent on the same number 0300 500 6262 – please note emergency repairs may only ‘make safe’ the fault and could require a follow up appointment to ‘make good’ your repair.


Report a repair form



Why not contact us using webchat during our regular opening hours? To access webchat, you just need to click the ‘OK with me’ tab, which you will find at the bottom of your screen. Once you have access, click on the 'Chat Live now' box and select live support to be put through to a member of our friendly team. 

Information about Repairs:

Please read about your responsibility for repairs and maintenance and see more information about repairs.