Fire safety stay put

Emergency procedure for stay put properties

If fire occurs in YOUR flat immediately LEAVE the room and close the door
Alert everyone in your flat that there is a fire and get them out quickly but quietly
Do not try to put the fire out, get out, stay out and dial 999 or 112
DO NOT use lifts in an emergency
Once outside get a safe distance from the property, across the road is fine
Call the Fire Service - dial 999 or 112
If fire occurs in ANOTHER FLAT INYOUR BLOCK, OR THE COMMUNAL AREA, go into your flat, close the front door and call the fire service
Your property has been designed to contain a fire and you will be safer in your flat until the fire service arrives
Call the Fire Service - dial 999 or 112

Dial 999 or 112
When the operator answers ask for the fire service
When the fire operator answers give them your name, address and the location of the fire
DO NOT end the call until the operator has confirmed the details and tells you to
Contact Repairs on 0300 500 6262 and inform us of the situation

You are more likely to die in a fire if you do not have working smoke detectors
Smoke detectors are only as good as the battery powering it
Test your detector weekly
Half of all home fires start in the kitchen
Candles cause around seven fires every day
Faulty electrics (appliances, wiring and overloaded sockets) cause around 7,000 fires in the home each year
Smoking causes fires that kill at least one person a week

Avoid overloading sockets. Keep one plug to a socket
Never user electrical heaters for drying clothes and always keep them a safe distance apart to avoid fires
Inform us if you have concerns about the electrics in your property
Never try to fix faulty electrics yourself
An extension lead has a limit to how many amps it can take Don’t overload the unit as it can overheat and start a fire
Always ensure electric heaters are switched off when you are out or asleep
If electrical cables look worn or have scorch marks get them replaced by a qualified electrician

Stay safe with candles and cigarettes
Ensure candles and cigarettes are extinguished properly and never left burning with no one around
Keep candles and cigarettes away from material that can burn like curtains, clothing or wooden window blinds
Never leave children alone with candles or matches
Always extinguish candles and cigarettes before you go to bed
Smoking in the communal areas of a block of flats or bed sits is illegal

Never leave children alone in the kitchen
Never leave items cooking when you leave the home, even for five minutes
Water and electric do not mix
Never put metal items in the microwave
If you are cooking with oil keep the temperature low. If the oil starts smoking turn the temperature down
NEVER throw water on burning oil. Turn of the heat, get out and call 999 or 112

Always ensure furniture is to current manufacturing standards and displays a fire-resistant label
Switch off all electrical equipment that is not required
Do not leave televisions or DVD players on standby
Appliances such as washing machines and dish washers should have their own socket as they are high powered
Your front door gives you protection from fire in the communal area and other resident’s protection from fire in your property
You must NOT damage or deface it in any way

Plan an escape route and make sure everyone in your family know
Practice your escape; make a game of it with children so if you need to get out in an emergency they do not panic
Ensure all exit routes are clear of obstacles and trip hazards
Communal corridors must be kept clear so you can get out and the emergency services can get in

Always close internal doors at night and when you are out
Test your smoke alarm weekly
Put candles out when you leave the room, the property or when you go to bed
Always use proper holders for candles. Never put large candles in small containers
Use a thermostatic deep fat fryer if you need to fry food
Switch off all unnecessary electrical equipment at night
If a fire occurs, get out and dial 999 or 112