Fire safety stay put

Emergency procedure for stay put properties

  • If fire occurs in YOUR flat immediately LEAVE the room and close the door
  • Alert everyone in your flat that there is a fire and get them out quickly but quietly
  • Do not try to put the fire out, get out, stay out and dial 999 or 112
  • DO NOT use lifts in an emergency
  • Once outside get a safe distance from the property, across the road is fine
  • Call the Fire Service - dial 999 or 112
  • If fire occurs in ANOTHER FLAT INYOUR BLOCK, OR THE COMMUNAL AREA, go into your flat, close the front door and call the fire service
  • Your property has been designed to contain a fire and you will be safer in your flat until the fire service arrives
  • Call the Fire Service - dial 999 or 112

To call the Fire Service

  • Dial 999 or 112
  • When the operator answers ask for the fire service
  • When the fire operator answers give them your name, address and the location of the fire
  • DO NOT end the call until the operator has confirmed the details and tells you to
  • Contact Repairs on 0300 500 6262 and inform us of the situation

Did you know

  • You are more likely to die in a fire if you do not have working smoke detectors
  • Smoke detectors are only as good as the battery powering it
  • Test your detector weekly
  • Half of all home fires start in the kitchen
  • Candles cause around seven fires every day
  • Faulty electrics (appliances, wiring and overloaded sockets) cause around 7,000 fires in the home each year
  • Smoking causes fires that kill at least one person a week

Electrical safety

  • Avoid overloading sockets. Keep one plug to a socket
  • Never user electrical heaters for drying clothes and always keep them a safe distance apart to avoid fires
  • Inform us if you have concerns about the electrics in your property
  • Never try to fix faulty electrics yourself
  • An extension lead has a limit to how many amps it can take Don’t overload the unit as it can overheat and start a fire
  • Always ensure electric heaters are switched off when you are out or asleep
  • If electrical cables look worn or have scorch marks get them replaced by a qualified electrician

Safe with candles and cigarettes

  • Stay safe with candles and cigarettes
  • Ensure candles and cigarettes are extinguished properly and never left burning with no one around
  • Keep candles and cigarettes away from material that can burn like curtains, clothing or wooden window blinds
  • Never leave children alone with candles or matches
  • Always extinguish candles and cigarettes before you go to bed
  • Smoking in the communal areas of a block of flats or bed sits is illegal

Be safe in the kitchen

  • Never leave children alone in the kitchen
  • Never leave items cooking when you leave the home, even for five minutes
  • Water and electric do not mix
  • Never put metal items in the microwave
  • If you are cooking with oil keep the temperature low. If the oil starts smoking turn the temperature down
  • NEVER throw water on burning oil. Turn of the heat, get out and call 999 or 112

Safety in your home

  • Always ensure furniture is to current manufacturing standards and displays a fire-resistant label
  • Switch off all electrical equipment that is not required
  • Do not leave televisions or DVD players on standby
  • Appliances such as washing machines and dish washers should have their own socket as they are high powered
  • Your front door gives you protection from fire in the communal area and other resident’s protection from fire in your property
  • You must NOT damage or deface it in any way

Safety in blocks of flats

  • The communal corridor and riser cupboards are not storage areas
  • Keep all cupboards shut and locked
  • Report any items left in the communal corridor to your housing officer
  • It is an offence to smoke in the communal area
  • Report any build up of combustible material in bin stores or car parks
  • NEVER barbecue on the balcony
  • NEVER throw cigarettes off the balcony

Plan your escape

  • Plan an escape route and make sure everyone in your family know
  • Practice your escape; make a game of it with children so if you need to get out in an emergency they do not panic
  • Ensure all exit routes are clear of obstacles and trip hazards
  • Communal corridors must be kept clear so you can get out and the emergency services can get in

Check list

  • Always close internal doors at night and when you are out
  • Test your smoke alarm weekly
  • Put candles out when you leave the room, the property or when you go to bed
  • Always use proper holders for candles. Never put large candles in small containers
  • Use a thermostatic deep fat fryer if you need to fry food
  • Switch off all unnecessary electrical equipment at night
  • If a fire occurs, get out and dial 999 or 112